At Anweety Jewels, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, or place an order.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Full name
- Billing and shipping address
- Mobile/telephone number
- Email address
- Order and purchase details
- Payment and transaction information
- Information you provide when contacting customer support
- Information you voluntarily submit through forms, reviews, comments, or other website features
We collect only information that is reasonably necessary to operate our website, process orders, provide customer service, and improve your experience.
2. Payment Information
When you make a payment, your payment may be processed through a third-party payment gateway.
Anweety Jewels does not intentionally store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on its own servers.
Payment information is handled by the relevant payment service provider according to its own privacy and security practices.
3. How We Use Your Information
We may use the information we collect to:
- Process and deliver your orders
- Confirm payments and transactions
- Communicate with you regarding your orders
- Provide customer support
- Handle returns, exchanges, refunds, and complaints
- Send important service-related notifications
- Prevent fraud, misuse, and unauthorized transactions
- Improve our website, products, and services
- Maintain business, accounting, tax, and transaction records
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes unrelated to our business operations without an appropriate basis or your consent where required.
4. Order Communications
When you place an order, we may contact you using the phone number or email address provided during checkout.
These communications may include:
- Order confirmation
- Payment confirmation
- Shipping and delivery updates
- Return, exchange, or refund updates
- Important information regarding your order
These are transactional communications and may be sent even if you have not subscribed to promotional communications.
5. Marketing Communications
If you choose to receive promotional communications from Anweety Jewels, we may use your email address or mobile number to send information about:
- New products
- Offers and promotions
- Collections
- Sales
- Brand updates
You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.
Opting out of promotional messages will not affect essential communications relating to an existing order.
6. Cookies
Our website may use cookies and similar technologies to improve functionality and provide a better browsing experience.
Cookies may be used to:
- Keep essential website functions working
- Remember preferences
- Understand how visitors use our website
- Improve website performance
- Measure marketing or advertising effectiveness, where applicable
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
7. Website Analytics
We may use analytics tools to understand website traffic and visitor behaviour, such as which pages are visited, how visitors navigate the website, and how our website performs.
Analytics information may include technical information such as browser type, device type, approximate location, referring pages, and website activity.
Where third-party analytics services are used, their collection and processing of information may also be governed by their respective privacy policies.
8. Embedded Content
Our website may contain embedded content or links from third-party services, such as payment services, social media platforms, videos, maps, or other external services.
Embedded content may behave in the same way as if you had visited the third-party website directly.
These third parties may collect information about you, use cookies, or track your interaction with the embedded content according to their own privacy policies.
Anweety Jewels does not control the privacy practices of third-party websites or services.
9. Who We Share Your Information With
We may share necessary information with trusted third parties when required to operate our business, including:
- Payment gateway providers
- Shipping and courier partners
- Order fulfilment and logistics providers
- Website hosting and technical service providers
- Website analytics and marketing service providers, where applicable
- Customer support or communication service providers
- Government authorities, regulators, or law-enforcement agencies when legally required
We share only information reasonably necessary for the relevant purpose.
We do not sell or rent your personal information to third parties for their independent commercial use.
10. Shipping Information
To deliver your order, we may provide necessary information such as your name, address, mobile number, and order details to our courier or logistics partners.
This information is used to facilitate delivery and related services.
11. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
12. How Long We Retain Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Certain information may need to be retained for longer periods to:
- Complete transactions
- Maintain accounting and business records
- Handle disputes
- Prevent fraud
- Comply with tax, legal, regulatory, or other applicable requirements
When information is no longer reasonably required, we may securely delete or anonymize it.
13. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to certain personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Raise a concern or complaint regarding the handling of your personal information
To exercise an applicable privacy right, please contact us using the contact details provided on our website.
We may need to verify your identity before processing certain requests.
14. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
15. Third-Party Links
Our website may contain links to third-party websites, applications, or services.
Anweety Jewels is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.
Any updated version will be published on this webpage with a revised effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way Anweety Jewels handles your personal information, please contact us through the contact information provided on our website.
Anweety Jewels
Website: anweety.in
By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy.